01201nam a2200241 a 4500 0090618r2002 enka 001 0 eng d 332.10688 21 1560 1560 1560 Watkins, Charley. 1697 Marketing, sales and customer services : understanding the theory and practice of selling through service / Charley Watkins. Marketing, sales & customer service Canterbury : Institute of Financial Services ; New Delhi : A.I.T.B.S. Publishers & Distributors, 2002 [reprinted 2002] x, 348 p. : ill. ; 25 cm. Cover title: Marketing, sales & customer service. Includes indexes. 00009581 Financial services industry Marketing. 1698 Financial services industry Customer services. 1699 Institute of Financial Services (Great Britain) 1700 Ayesha Abed Library General shelf ddc BK 0 0 ddc 0 332_106880000000000_WAT 0 1435 BRACUL BRACUL GEN 2009-06-28 0.00 1 10 332.10688 WAT 3010009581 2018-04-24 2018-03-03 1 2009-06-28 BK No price found in the accession register.