Interpersonal skills training : a sourcebook of activities for trainers - Burnard, Philip (London : Kogan Page ; New Delhi : Viva Books, 1999)
Includes bibliographical references ( p. 342-351) and index.
Paragon Enterprises
Keywords: Interpersonal communication -- Handbooks, manuals, etc; Interpersonal relations -- Handbooks, manuals, etc; Communication in management -- Handbooks, manuals, etc