01342nam a2200289 a 4500 4978202 091006s1998 caua b 001 0 eng d 98004892 0787940275 DLC DLC DLC 362.1/068/5 21 Grading health care : the science and art of developing consumer scorecards / Pamela P. Hanes, Merwyn R. Greenlick, editors ; foreword by Edward B. Perrin. 1st ed. San Francisco : Jossey-Bass Publishers, c1998. xxxi, 166 p. : ill. ; 24 cm. Includes bibliographical references and indexes. 00007718 Medical care United States Quality control. Managed care plans (Medical care) United States. Consumer education United States. Hanes, Pamela. Greenlick, Merwyn R. Perrin, Edward B. Ayesha Abed Library General Shelf. 4283 4283 0 0 ddc 0 362_106850000000000_GRA_1998 0 3950 BRACUL BRACUL GEN 2009-10-06 0.00 0 362.10685 GRA 3010007718 2009-10-06 1 2009-10-06 BK No price found in the accession register. 0 0 ddc 0 362_106850000000000_GRA 0 43340 SCL SCL GEN 2001-08-22 0 362.10685 GRA 3020003278 2014-07-22 2 2014-07-22 BK