Verma, H. V. Services Marketing: Text and Cases : Text and Cases (2.). Pearson India.
Cita Chicago (17th ed.)Verma, Harsh V. Services Marketing: Text and Cases : Text and Cases. 2. Pearson India.
Cita MLA (8th ed.)Verma, Harsh V. Services Marketing: Text and Cases : Text and Cases. 2. Pearson India.
Atenció: Aquestes cites poden no estar 100% correctes.