Living Service : How to deliver the service of the future today : How to deliver the service of the future today
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| 格式: | 电子 电子书 |
| 语言: | English |
| 出版: |
Pearson Education UK,
2/2/10
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| 版: | 1 |
| 丛编: | Financial Times
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| 主题: | |
| 在线阅读: | Full text available on Pearson Off-campus access |