01608cas a2200241 a 4500 AALejournalIMF003755 230101c9999 xx r poo 0 0eng d 5.00 USD 9781451845501 1018-5941 BD-DhAAL BD-DhAAL Mendzela, John. Improving the Management of a Central Bank : A Case Study / John Mendzela. Washington, D.C. : International Monetary Fund, 1994. 1 online resource (54 pages) IMF Working Papers <strong>Off-Campus Access:</strong> No User ID or Password Required <strong>On-Campus Access:</strong> No User ID or Password Required Electronic access restricted to authorized BRAC University faculty, staff and students This paper examines how major efficiency gains and improved effectiveness were simultaneously achieved at the Reserve Bank of New Zealand over a five-year period. It identifies the business management concepts that were used to transform the organization, outlines how they were applied, and evaluates the benefits obtained. The paper concludes that substantial real efficiency gains were achieved, while effectiveness was maintained or enhanced. Looking more widely, the business management concepts used to achieve these benefits could be applied to other central banks. Mode of access: Internet IMF Working Papers; Working Paper ; No. 1994/037 Full text available on IMF http://elibrary.imf.org/view/journals/001/1994/037/001.1994.issue-037-en.xml IMF e-Library