01783cas a2200241 a 4500 AALejournalIMF012423 230101c9999 xx r poo 0 0eng d 5.00 USD 9781462316236 2075-8669 BD-DhAAL BD-DhAAL Crandall, William Joseph. Revenue Administration : Performance Measurement in Tax Administration / William Joseph Crandall. Washington, D.C. : International Monetary Fund, 2010. 1 online resource (13 pages) Technical Notes and Manuals <strong>Off-Campus Access:</strong> No User ID or Password Required <strong>On-Campus Access:</strong> No User ID or Password Required Electronic access restricted to authorized BRAC University faculty, staff and students This technical note describes measuring performance in tax administration. Performance measurement is an ongoing process of ascertaining how well, or how poorly, an organization is achieving its goals and objectives. It involves the continuous collection of data on progress made in this regard. Performance indicators, or measures, are developed as standards for assessing the extent to which these objectives are achieved. This note explains key features of performance management and performance measurement. It outlines how tax administrations can apply performance management at the strategic level. Key tasks in implementing a performance management system are also described. Mode of access: Internet Technical Notes and Manuals; Technical Notes and Manuals ; No. 2010/011 Full text available on IMF http://elibrary.imf.org/view/journals/005/2010/011/005.2010.issue-011-en.xml IMF e-Library