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  1. 1
    Practice what you preach : what managers must do to create a high achievement culture /
    by Maister, David H.
    Published 2003
    Originally published: 2001.
    Book
  2. 2
    Report on survey of selected business service, 2012 : decorator service, recruiting service, security service and cleaning service /
    Published 2013
    Includes statistical tables.
    Book
  3. 3
    Services marketing : integrating customer focus across the firm /
    by Zeithaml, Valarie A.
    Published 2013
    Book
  4. 4
    Service operations management : improving service delivery /
    by Johnston, Robert, 1953-
    Published 2012
    Previously published: Service operations management : improving service delivery /Robert Johnston and Graham Clark. Harlow, Essex, England ; New York : Financial Times/Prentice Hall, 2008.
    Book
  5. 5
    GATT Uruguay Round, developing countries & trade in services /
    by Mukherjee, Neela
    Published 1995
    Book
  6. 6
    Services marketing : people, technology, strategy /
    by Lovelock, Christopher H.
    Published 2004
    Book
  7. 7
    Services marketing : integrating customer focus across the firm /
    by Zeithaml, Valarie A.
    Published 2003
    Book
  8. 8
    Bangladesh economy in the 21st century : selected papers from the 2008 and 2009 conferences on Bangladesh at Harvard University /
    Published 2011
    Includes statistical tables.
    Book
  9. 9
    Domestic regulation and service trade liberalization /
    Published 2003
    Book
  10. 10
    Services marketing : people, technology, strategy /
    by Lovelock, Christopher H., Wirtz, Jochen
    Published 2018
    Indian Subcontinent Adaption
    Includes index.
    Off-Campus Access: User ID and Password Required (send email to University Librarian for user ID and password)
    On-Campus Access: User ID and Password Required (send email to University Librarian for user ID and password)
    Full text available on Pearson Online
    eBook
  11. 11
    The service sector and economic development in africa
    Published 2019
    Book
  12. 12
    Moving people to deliver services /
    Published 2003
    Book
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