Önerilen Konular
Gösterilen 1 - 20 sonuçlar arası kayıtlar. 21 sonuç. Aranan kelime '', Sorgu süresi: 0.07s Sonuçları Daraltın
  1. 1
    Quality : from customer needs to customer satisfaction /
    Yazar: Bergman, Bo, 1943-
    Baskı/Yayın Bilgisi 1994
    Kitap
  2. 2
    Online customer care : applying today's technology to achieve world-class customer interaction /
    Yazar: Cusack, Michael, 1955-
    Baskı/Yayın Bilgisi 1998
    Kitap
  3. 3
    Supply chain management : strategy, planning, and operation /
    Yazar: Chopra, Sunil, 1960-
    Baskı/Yayın Bilgisi 2004
    Kitap
  4. 4
    Perfect customer care : all you need to get it right first time /
    Yazar: Johns, Ted
    Baskı/Yayın Bilgisi 1994
    Kitap
  5. 5
    Value-directed management : organizations, customers, and quality /
    Yazar: Arogyaswamy, Bernard
    Baskı/Yayın Bilgisi 1993
    Kitap
  6. 6
    The innovator's solution : creating and sustaining successful growth /
    Yazar: Christensen, Clayton M.
    Baskı/Yayın Bilgisi 2003
    Table of contents
    Kitap
  7. 7
    Stop selling, start partnering : the new thinking about finding and keeping customers /
    Yazar: Wilson, Larry, 1930-
    Baskı/Yayın Bilgisi 1994
    Kitap
  8. 8
    Keeping score : using the right metrics to drive world-class performance /
    Yazar: Brown, Mark Graham
    Baskı/Yayın Bilgisi 1996
    Kitap
  9. 9
    Customer-driven services management /
    Yazar: Balachandran, S., 1932-
    Baskı/Yayın Bilgisi 1999
    Kitap
  10. 10
    Telecommunications management. /
    Yazar: Jones, Nolan Vincent
    Baskı/Yayın Bilgisi 2004
    Kitap
  11. 11
    Supply chain management : strategy, planning, and operation /
    Yazar: Chopra, Sunil, 1960-
    Baskı/Yayın Bilgisi 2010
    Kitap
  12. 12
    Services marketing : integrating customer focus across the firm /
    Yazar: Zeithaml, Valarie A.
    Baskı/Yayın Bilgisi 2013
    Kitap
  13. 13
    Marketing, sales and customer services : understanding the theory and practice of selling through service /
    Yazar: Watkins, Charley
    Baskı/Yayın Bilgisi 2002
    Cover title: Marketing, sales & customer service.
    Kitap
  14. 14
    Value-based marketing for bottom-line success : 5 steps to creating customer value /
    Yazar: DeBonis, J. Nicholas
    Baskı/Yayın Bilgisi 2003
    " American marketing association."
    Kitap
  15. 15
    Services marketing : integrating customer focus across the firm /
    Yazar: Zeithaml, Valarie A.
    Baskı/Yayın Bilgisi 2003
    Kitap
  16. 16
    Agile competitors and virtual organizations : strategies for enriching the customer /
    Yazar: Goldman, Steven L., 1941-
    Baskı/Yayın Bilgisi 1995
    Kitap
  17. 17
    ডিমিষ্টিফায়িং সিক্স সিগমা /
    Kitap
  18. 18
    Bank 2.0 : how customer behaviour and technology will change the future of financial services /
    Yazar: King, Brett, 1968-
    Baskı/Yayın Bilgisi 2010
    Kitap
  19. 19
    Services marketing : people, technology, strategy /
    Yazar: Lovelock, Christopher H., Wirtz, Jochen
    Baskı/Yayın Bilgisi 2018
    Indian Subcontinent Adaption
    Includes index.
    Off-Campus Access: User ID and Password Required (send email to University Librarian for user ID and password)
    On-Campus Access: User ID and Password Required (send email to University Librarian for user ID and password)
    Full text available on Pearson Online
    Ekitap
  20. 20
    Successful help desk management in a week /
    Yazar: Chapman, Jacqueline
    Baskı/Yayın Bilgisi 2000
    Kitap
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