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Customer services
Management
10
Consumer satisfaction
5
Marketing
5
Customer relations
3
Service industries
3
Consumer education
2
Delivery of goods
2
Financial services industry
2
Industrial procurement
2
Marketing channels
2
Materials management
2
Physical distribution of goods
2
Quality control
2
Bank management
1
Banks and banking
1
Business & finance
1
Business communication
1
Business enterprises
1
Competition
1
Computer networks
1
Creative ability in business
1
Customer loyalty
1
Disruptive technologies
1
Evaluation
1
Forecasting
1
History
1
Industrial efficiency
1
Industrial management
1
Internet advertising
1
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19由 Lovelock, Christopher H., Wirtz, JochenFull text available on Pearson Online
出版 2018Indian Subcontinent Adaption
Includes index.
Off-Campus Access: User ID and Password Required (send email to University Librarian for user ID and password)
On-Campus Access: User ID and Password Required (send email to University Librarian for user ID and password)
電子書 -
20