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  1. 1
    Empowering people /
    by Smith, Jane
    Published 2004
    Book
  2. 2
    Empowerment takes more than a minute /
    by Blanchard, Kenneth H.
    Published 2001
    Book
  3. 3
    It's all about service : how to lead your people to care for your customers /
    by Pelletier, Ray, 1948-
    Published 2005
    Includes index.
    Table of contents only
    Contributor biographical information
    Publisher description
    Book
  4. 4
    The power of empowerment : release the hidden talents of your employees /
    by Clutterbuck, David
    Published 1999
    Book
  5. 5
    The six secrets of change : what the best leaders do to help their organizations survive and thrive /
    by Fullan, Michael
    Published 2008
    Book
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