Отображение 1 - 12 результаты of 12 для поиска '', время запроса: 0.05сек. Отмена результатов
  1. 1
    по Mukherjee, Neela
    Опубликовано 1995
  2. 2
    по Lovelock, Christopher H.
    Опубликовано 2004
  3. 3
    по Zeithaml, Valarie A.
    Опубликовано 2013
  4. 4
    по Zeithaml, Valarie A.
    Опубликовано 2003
  5. 5
    Опубликовано 2011
    Includes statistical tables.
  6. 6
    по Maister, David H.
    Опубликовано 2003
    Originally published: 2001.
  7. 7
    Опубликовано 2003
  8. 8
    Опубликовано 2003
  9. 9
    по Johnston, Robert, 1953-
    Опубликовано 2012
    Previously published: Service operations management : improving service delivery /Robert Johnston and Graham Clark. Harlow, Essex, England ; New York : Financial Times/Prentice Hall, 2008.
  10. 10
    Опубликовано 2013
    Includes statistical tables.
  11. 11
    Опубликовано 2019
  12. 12
    по Lovelock, Christopher H., Wirtz, Jochen
    Опубликовано 2018
    Indian Subcontinent Adaption
    Includes index.
    Off-Campus Access: User ID and Password Required (send email to University Librarian for user ID and password)
    On-Campus Access: User ID and Password Required (send email to University Librarian for user ID and password)
    Full text available on Pearson Online
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