Showing 1 - 12 results of 12 for search '', 查詢時間: 0.05s Refine Results
  1. 1
    Mukherjee, Neela
    出版 1995
    圖書
  2. 2
    Lovelock, Christopher H.
    出版 2004
    圖書
  3. 3
    Zeithaml, Valarie A.
    出版 2013
    圖書
  4. 4
    Zeithaml, Valarie A.
    出版 2003
    圖書
  5. 5
    出版 2011
    Includes statistical tables.
    圖書
  6. 6
    Maister, David H.
    出版 2003
    Originally published: 2001.
    圖書
  7. 7
    出版 2003
    圖書
  8. 8
    出版 2003
    圖書
  9. 9
    Johnston, Robert, 1953-
    出版 2012
    Previously published: Service operations management : improving service delivery /Robert Johnston and Graham Clark. Harlow, Essex, England ; New York : Financial Times/Prentice Hall, 2008.
    圖書
  10. 10
    出版 2013
    Includes statistical tables.
    圖書
  11. 11
    出版 2019
    圖書
  12. 12
    Lovelock, Christopher H., Wirtz, Jochen
    出版 2018
    Indian Subcontinent Adaption
    Includes index.
    Off-Campus Access: User ID and Password Required (send email to University Librarian for user ID and password)
    On-Campus Access: User ID and Password Required (send email to University Librarian for user ID and password)
    Full text available on Pearson Online
    電子書