Value-based marketing for bottom-line success :

DeBonis, J. Nicholas.

Value-based marketing for bottom-line success : 5 steps to creating customer value / J. Nicholas De Bonis, Eric Balinski & Phil Allen. - New York ; New Delhi : McGraw-Hill, c2003. - xix, 244 p. : ill. ; 25 cm.

" American marketing association."

Includes bibliographical references (p. 231-233) and index.

007139656X 0070598371

2002026490

658.8