Perfect customer care : (Record no. 35635)

MARC details
000 -LEADER
fixed length control field 00675nam a2200241 a 4500
001 - CONTROL NUMBER
control field 4528
003 - CONTROL NUMBER IDENTIFIER
control field BD-DhAAL
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20150921120613.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 150921s1994 enk 000 0 eng d
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number gb 94031755
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 184413153x
International Standard Book Number 0712659129 (pbk) :
040 ## - CATALOGING SOURCE
Original cataloging agency UKM
Transcribing agency UKM
Modifying agency EQF
-- BD-DhAAL
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Edition number 20
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Johns, Ted.
9 (RLIN) 14941
245 10 - TITLE STATEMENT
Title Perfect customer care :
Remainder of title all you need to get it right first time /
Statement of responsibility, etc Ted Johns.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc London :
-- UK :
Name of publisher, distributor, etc Arrow,
-- Random House,
Date of publication, distribution, etc 1994.
300 ## - PHYSICAL DESCRIPTION
Extent 198 p. ;
Dimensions 20 cm.
490 ## - SERIES STATEMENT
Series statement Perfect series.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer services.
9 (RLIN) 1699
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Item type Book
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Cost, normal purchase price Total Checkouts Total Renewals Full call number Barcode Date last seen Date last borrowed Copy number Price effective from Koha item type
    Dewey Decimal Classification     Savar Campus Library Savar Campus Library General Stacks 21/09/2015 535.00 3 24 658.812 JOH 3020004528 05/08/2019 22/05/2019 1 21/09/2015 Book