MARC details
| 000 -LEADER |
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| fixed length control field |
01960nam a2200325 a 4500 |
| 001 - CONTROL NUMBER |
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| control field |
32821 |
| 003 - CONTROL NUMBER IDENTIFIER |
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| control field |
BD-DhAAL |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20180227153000.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
180227t2012 nyu b 001 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
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| LC control number |
2011026451 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9780071775304 (hbk. : alk. paper) |
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| International Standard Book Number |
0071775307 (hbk. : alk. paper) |
|
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| International Standard Book Number |
9780071771320 (pbk. : alk. paper) |
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| International Standard Book Number |
0071771328 (pbk. : alk. paper) |
|
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| International Standard Book Number |
9780071772204 (eISBN) |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
DLC |
| Transcribing agency |
DLC |
| Modifying agency |
DLC |
| -- |
BD-DhAAL |
| 042 ## - AUTHENTICATION CODE |
|---|
| Authentication code |
pcc |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER |
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| Classification number |
BF637.C45 |
| Item number |
C78 2012 |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
153.6 |
| Edition number |
23 |
| 245 00 - TITLE STATEMENT |
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| Title |
Crucial conversations : |
| Remainder of title |
tools for talking when stakes are high / |
| Statement of responsibility, etc |
Kerry Patterson ... [et al.]. |
| 250 ## - EDITION STATEMENT |
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| Edition statement |
Second edition |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
New York : |
| Name of publisher, distributor, etc |
McGraw-Hill, |
| Date of publication, distribution, etc |
c2012. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xviii, 244 pages ; |
| Dimensions |
24 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc |
Includes bibliographical references (page 31) and index. |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
What's a crucial conversation? : and who cares? -- Mastering crucial conversations : the power of dialogue -- Start with heart : how to stay focused on what you really want -- Learn to look : how to notice when safety is at risk -- Make it safe : how to make it safe to talk about almost anything -- Master my stories : how to stay in dialogue when you're angry, scared, or hurt -- State my path : how to speak persuasively, not abrasively -- Explore others' paths : how to listen when others blow up or clam up -- Move to action : how to turn crucial conversations into action and results -- Yeah, but : advice for tough cases -- Putting it all together : tools for preparing and learning. |
| 526 ## - STUDY PROGRAM INFORMATION NOTE |
|---|
| Program name |
AAL |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name as entry element |
Interpersonal communication. |
| 9 (RLIN) |
25040 |
|
|---|
| Topical term or geographic name as entry element |
Interpersonal relations. |
| 9 (RLIN) |
25041 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Patterson, Kerry, |
| Dates associated with a name |
1946- |
| 9 (RLIN) |
25042 |
|
|---|
| Personal name |
Grenny, Joseph |
| 9 (RLIN) |
25043 |
|
|---|
| Personal name |
McMillan, Ron |
| 9 (RLIN) |
25044 |
|
|---|
| Personal name |
Switzler, Al |
| 9 (RLIN) |
25045 |
| 852 ## - LOCATION/CALL NUMBER |
|---|
| Location |
Ayesha Abed Library |
| Shelving location |
General Stacks |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Dewey Decimal Classification |
| Item type |
Book |
