Managing quality : a practical guide to customer satisfaction / D.B.N. Murthy.

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Material type: Text

TextPublication details: New Delhi ; Thousand Oaks, CA : Sage Publications, c1999.Description: 226 p. : ill. ; 23 cmISBN:

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Holdings
Item type	Current library	Home library	Call number	Copy number	Status	Date due	Barcode	Item holds
Book	Ayesha Abed Library General Stacks	Ayesha Abed Library General Stacks	658.4013 MUR (Browse shelf(Opens below))	1	Missing		3010011932
Book	Savar Campus Library General Stacks	Savar Campus Library General Stacks	658.4013 MUR (Browse shelf(Opens below))	2	Available		3020002662

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Includes bibliographical references and index.

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