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Online customer care : applying today's technology to achieve world-class customer interaction / by Michael Cusack.

By: Material type: TextTextPublication details: Milwaukee, Wis. : ASQ Quality Press ; India : Infotec Standards, c1998.Description: xiv, 265 p. : ill. ; 26 cmISBN:
  • 0873893832 (alk. paper)
  • 8174890076
Subject(s): DDC classification:
  • 658.8/12 21
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Holdings
Item type Current library Home library Call number Copy number Status Date due Barcode Item holds
Book Book Ayesha Abed Library General Stacks Ayesha Abed Library General Stacks 658.812 CUS (Browse shelf(Opens below)) 1 Available 3010011670
Total holds: 0

Includes bibliographical references (p. 257-258) and index.

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