Trying hard is not good enough : how to produce measurable improvements for customers and communities / Mark Friedman

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Material type: Text

TextPublisher: Victoria, B.C. : FPSI Publishing, 2005Description: xiii, 179 p. : ill. ; 24 cmISBN:

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Holdings
Item type	Current library	Home library	Call number	Copy number	Status	Date due	Barcode	Item holds
Book	James P. Grant School of Public Health (JPGSPH) General Stacks	Ayesha Abed Library General Stacks	658.4 FRI (Browse shelf(Opens below))	1	Available		3060026503

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Includes bibliographical references (p. 173-175) and index.

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