Showing 1 - 2 results of 2 for search 'Bitner, Mary Jo', 查询时间: 0.02s Refine Results
  1. 1
    Services marketing : integrating customer focus across the firm /
    由 Zeithaml, Valarie A.
    出版 2003
    其他作者: “...Bitner, Mary Jo...”
    图书
  2. 2
    Services marketing : integrating customer focus across the firm /
    由 Zeithaml, Valarie A.
    出版 2013
    其他作者: “...Bitner, Mary Jo...”
    图书
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