Evaluation of customer service quality: a study on Jamuna Bank

Evaluation of customer service quality: a study on Jamuna Bank

This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2014.

ग्रंथसूची विवरण
मुख्य लेखक:	Saha, Abanti
अन्य लेखक:	Datta, Showvonick
स्वरूप:	Internship report
भाषा:	English
प्रकाशित:	BRAC University 2014
विषय:	Business administration
ऑनलाइन पहुंच:	http://hdl.handle.net/10361/3258

समान संसाधन

Jamuna Bank Ltd. and its customer service
द्वारा: Pulak, Arijit Podder
प्रकाशित: (2015)

Customer satisfaction of Jamuna Bank Limited
द्वारा: Mahmud, Rifat Al
प्रकाशित: (2014)

Prime Bank Ltd: Evaluation of customer service quality and ways of improvement
द्वारा: Hasan, Md.Anamul
प्रकाशित: (2010)

Customer’s satisfaction on service quality of Prime Bank Limited
द्वारा: Afroz, Rumana
प्रकाशित: (2014)

An evaluation of the bank’s customer perception
द्वारा: Abdullah, Huzaifa
प्रकाशित: (2012)

Assessment of customer service of the City Bank Ltd: a study on retail banking customer service department
द्वारा: Naher, Jamilatun
प्रकाशित: (2014)

General banking activities of Jamuna Bank Limited
द्वारा: Islam, Md.Towhidul
प्रकाशित: (2015)

General Banking Division of JAMUNA BANK LTD
द्वारा: Ali, Md. Raihan
प्रकाशित: (2015)

General banking division of Jamuna bank ltd
द्वारा: Parvez, Md. Anowar
प्रकाशित: (2011)

Credit department of Jamuna Bank Limited
द्वारा: Rubel, Md. Ahamudul hasan
प्रकाशित: (2014)

Compensation and benefit of Jamuna Bank Limited
द्वारा: Fariba, Nujath
प्रकाशित: (2015)

SME banking of Jamuna Bank Limited
द्वारा: Mina, Tahmina Rahman
प्रकाशित: (2014)

Analysis of customer service quality and product promotional strategy of BRAC Bank Limited
द्वारा: Noor, Sahali
प्रकाशित: (2010)

Customer service at Prime bank limited
द्वारा: Sultana, Fouzia
प्रकाशित: (2012)

Customer service at branch of BRAC Bank
द्वारा: Hasan, Md. Kayser
प्रकाशित: (2012)

Training and development of Jamuna bank
द्वारा: Tashu, Tanvir hossain
प्रकाशित: (2015)

Credit management and performance analysis of Jamuna Bank Limited
द्वारा: Hoque, Fahim
प्रकाशित: (2015)

Service quality of Jamuna Bank Limited
द्वारा: Ausru, Afroza Khan
प्रकाशित: (2016)

General banking & customer service of Agrani Bank Limited
द्वारा: Jahan, Mohammad Anowar
प्रकाशित: (2014)

Customer service marketing through general banking
द्वारा: Waheed, Sazzad
प्रकाशित: (2015)

Customer satisfaction index and service quality assurance of Grameenphone Ltd.
द्वारा: Chowdhury, Farzana
प्रकाशित: (2011)

General banking and customer service of Shahjalal Islami Bank Limited
द्वारा: Nusrat, Safia
प्रकाशित: (2014)

Foreign Exchange Department of Jamuna Bank Limited, Mohakhali Branch
द्वारा: Udin, Mohd. Kafil
प्रकाशित: (2014)

Foreign exchange policy and operation of Jamuna Bank.
द्वारा: Pulok, Golam Arshad
प्रकाशित: (2016)

Evaluating customer satisfaction in general banking of The Premire Bank Limited
द्वारा: Nayeem, Fahmid Jahan
प्रकाशित: (2013)

Customers’ perception regarding islamic banking services of Bangladesh
द्वारा: Musa, Fahad-Ibn-
प्रकाशित: (2014)

Customer service of The City Bank Limited : Gulshan avenue
द्वारा: Ahmed, Ayesha
प्रकाशित: (2014)

An assessment of service quality in the City Bank Ltd.
द्वारा: Ahmed, Kamrunnahar
प्रकाशित: (2014)

Customers’ perception regarding islamic banking services of Dhaka Bank Limited
द्वारा: Islam, Syed Ajmer
प्रकाशित: (2014)

A study on the customer satisfaction level of EXIM Bank Limited
द्वारा: Anjum, Sadmee
प्रकाशित: (2014)

Evaluation of customer satisfaction level at Prime Bank Limited, Tejgaon branch
द्वारा: Sharif, Md. Imran
प्रकाशित: (2014)

Survey on customer satisfaction regarding the quality of service provided by foreign trade department of Dutch-Bangla Bank Limited
द्वारा: Rahim, Rezwanur
प्रकाशित: (2014)

Standard Chartered: online banking service evaluation
द्वारा: Khan, Mahboob Sadiqeen
प्रकाशित: (2014)

An evaluation of overall banking system of National Bank Limited
द्वारा: Saha, Rabin Kumar
प्रकाशित: (2014)

Consumer investment services to the customer of Islami Bank Bangladesh Limited
द्वारा: Zaman, Akramina
प्रकाशित: (2014)

Customer service analysis of the Southeast Bank Limited, Banani Branch
द्वारा: Rumman, Sheikh Abd-Al
प्रकाशित: (2014)

Customer Services of BRAC Bank Limited at Banani Branch
द्वारा: Faisal, Kazi Golam
प्रकाशित: (2014)

Retail activities & customer service of City Bank Ltd. : Dhanmondi branch
द्वारा: Tasmem, Farah
प्रकाशित: (2014)

Export operation and short term financing of Jamuna Bank Limited
द्वारा: Bari, Md. Rifatul
प्रकाशित: (2016)

Customer satisfaction of Jamuna Bank Limited
द्वारा: Qader, Mehruq
प्रकाशित: (2021)