A comparative analysis of service quality of Airtel with other private telecommunication companies

A comparative analysis of service quality of Airtel with other private telecommunication companies

This internship report is submitted in a partial fulfillment of the requirements for the degree of Master of Business Administration,2014.

Manylion Llyfryddiaeth
Prif Awdur:	Hasan, Md. Mehdi
Awduron Eraill:	Razzak, Mohammad Rezaur
Fformat:	Internship report
Iaith:	English
Cyhoeddwyd:	BRAC University 2014
Pynciau:	Business administration
Mynediad Ar-lein:	http://hdl.handle.net/10361/3653

Eitemau Tebyg

Collection and Retention Management of airtel
gan: Hossain, Mir Rajib
Cyhoeddwyd: (2012)

Vendor reconciliation of Airtel Bangladesh Limited
gan: Hossain, Md. Zahid
Cyhoeddwyd: (2015)

Employee engagement of Airtel Bangladesh Limited
gan: Rahman, Nadiba
Cyhoeddwyd: (2014)

Strategic programs (STRAP) for 2012-2013 of Airtel Bangladesh
gan: Islam, Md. Aynul
Cyhoeddwyd: (2014)

Handling customer complains at Airtel Bangladesh Limited
gan: Mousumi, Farhana
Cyhoeddwyd: (2014)

Advertising philosophies practiced by Airtel Bangladesh Limited
gan: Chowdhury, Aakib Sarwer
Cyhoeddwyd: (2014)

Customer satisfaction over the value added services of Airtel Bangladesh Ltd.
gan: Das, Pooja
Cyhoeddwyd: (2014)

Effectiveness of sales channel, Airtel Bangladesh Limited
gan: Akib, Wasif
Cyhoeddwyd: (2014)

Analysis of the m-commerce function at Airtel Bangladesh Limited
gan: Ahsan, Maliha
Cyhoeddwyd: (2014)

Post paid consumer's satisfaction level in Airtel Bangladesh
gan: Nahian, Saeed Md.
Cyhoeddwyd: (2015)

Employee engagement & job satisfaction level in Airtel
gan: Ahmed, Jihan
Cyhoeddwyd: (2014)

Fixed asset management in Airtel Bangladesh Limited
gan: Uthsho, Naim Hussain
Cyhoeddwyd: (2014)

Retailers satisfaction level on Airtel Bangladesh Limited
gan: Rahman, Muhammad Atiqur
Cyhoeddwyd: (2014)

HR policies facilitating the human assets of Airtel Bangladesh Limited
gan: Zahan, Israt
Cyhoeddwyd: (2014)

Critical evaluation of sales & distribution department of Airtel Bangladesh Limited
gan: Chowdhury, Tamim Ahmed
Cyhoeddwyd: (2015)

Policies facilitation to employees by human resource department of Airtel Bangladesh Limited
gan: Sanda, Sumaiya Noor
Cyhoeddwyd: (2014)

Analyze the present distribution mapping system and efficiency of Airtel Bangladesh Limited
gan: Rahman, Anisur
Cyhoeddwyd: (2014)

Prime Bank Ltd: Evaluation of customer service quality and ways of improvement
gan: Hasan, Md.Anamul
Cyhoeddwyd: (2010)

Overall customer satisfaction of Robi compared to other operators in Bangladesh
gan: Mariam, Sadika Mehnum
Cyhoeddwyd: (2014)

An overview of foreign exchange operation (export procedure) of Prime Bank & comparative analysis with other banks
gan: Ami, Tawhid Rifat
Cyhoeddwyd: (2012)

Customer satisfaction gap analysis and brand loyalty of prepaid subscribers of Airtel Bangladesh Limited
gan: Saha, Anindya Kumar
Cyhoeddwyd: (2014)

A comparative analysis between FDR & MIS services offered in IFIC Bank Ltd.
gan: Samiha, Mosarot-E-Khuda
Cyhoeddwyd: (2014)

A case study and analysis of VFM campaign through out of home advertising of Airtel Bangladesh Limited
gan: Khan, Md Irfanul Haque
Cyhoeddwyd: (2016)

A relational study on consumer promotion, price Perception, service quality perception and brand loyalty in the context of telecommunication industry in Bangladesh
gan: Sultana, Nasrin
Cyhoeddwyd: (2014)

An assessment of service quality in the City Bank Ltd.
gan: Ahmed, Kamrunnahar
Cyhoeddwyd: (2014)

Evaluation of customer service quality: a study on Jamuna Bank
gan: Saha, Abanti
Cyhoeddwyd: (2014)

Analysis of customer service quality and product promotional strategy of BRAC Bank Limited
gan: Noor, Sahali
Cyhoeddwyd: (2010)

Chevron’s supplier performance management : a comparative analysis
gan: Alam, Samiul
Cyhoeddwyd: (2014)

Changes of human resource practice between Warid Telecom and Airtel Bangladesh Limited after merger and acquisition
gan: Aziz, Saleha Farhaz
Cyhoeddwyd: (2014)

Customer’s satisfaction on service quality of Prime Bank Limited
gan: Afroz, Rumana
Cyhoeddwyd: (2014)

Airtel 3G: future success factor
gan: Hossain, Mahi Mashriva
Cyhoeddwyd: (2014)

Customer satisfaction index and service quality assurance of Grameenphone Ltd.
gan: Chowdhury, Farzana
Cyhoeddwyd: (2011)

Comparative analysis of Teletalk Bangladesh Limited
gan: Rahman, Md. Mashiur
Cyhoeddwyd: (2014)

A study on service quality management and passengers feedback of Singapore airlines Dhaka
gan: Rozario, Mathious D.
Cyhoeddwyd: (2015)

Comparative analysis of bKash Limited
gan: Alam, Nur-E-
Cyhoeddwyd: (2014)

Comparative analysis of Banglalink: in perspective of Bangladesh
gan: Ahmed, Sala Uddin
Cyhoeddwyd: (2011)

Customer service at branch of BRAC Bank
gan: Hasan, Md. Kayser
Cyhoeddwyd: (2012)

Parkway Hospitals Singapore Private Ltd.
gan: Bhuiyan, Mamun Rashid
Cyhoeddwyd: (2014)

Comparative analysis of Robi Axiata Ltd.
gan: Rafiq, Tanzim
Cyhoeddwyd: (2016)

Micro-credit operations in Bangladesh: a comparative analysis of BRDB.
gan: Akter, Mumtahina
Cyhoeddwyd: (2016)