Factors influencing consumer service experience in private hospitals: a study from Bangladeshi perspective

Factors influencing consumer service experience in private hospitals: a study from Bangladeshi perspective

This article was published in Interdisciplinary Journal of Contemporary Research in Business (IJCRB) [© 2011 Interdisciplinary Journal of Contemporary Research in Business (IJCRB)] and the definite version is available at : http://journal-archieves8.webs.com/138-147.pdf The article website is at: ht...

Descrizione completa

Dettagli Bibliografici
Autori principali:	Ullah, G. M. Shafayet, Islam, Md. Rifayat
Natura:	Articolo
Lingua:	English
Pubblicazione:	© 2011 Interdisciplinary Journal of Contemporary Research in Business (IJCRB) 2016
Soggetti:	Service experience Service provider Private hospitals Physical environment
Accesso online:	http://hdl.handle.net/10361/6257

Documenti analoghi

Service quality in public and private hospitals in urban Bangladesh: a comparative study
di: Andaleeb, Syed Saad
Pubblicazione: (2016)

Contemporary challenges of employee recruitment and selection process in service providing business sectors
di: Akter, Mohoshena
Pubblicazione: (2018)

Shifting towards Communication Service Provider (CSP) to Digital Service Provider (DSP): an analysis on the context of Grameenphone Limited
di: Mawa, Jannatul
Pubblicazione: (2016)

Service experiences in hospitals in Bangladesh: are there gender inequities?
di: Andaleeb, Syed Saad, et al.
Pubblicazione: (2016)

Evaluating the effectiveness of testimonials in influencing customers for Carnival Internet experiences (a concern of Dotlines Bangladesh Limited)
di: Rahman, Md. Ashfakur
Pubblicazione: (2024)

Hospital advertising: the Influence of perceptual and demographic factors on consumer dispositions
di: Andaleeb, Syed Saad
Pubblicazione: (2016)

Overview of the antimicrobial sensitivity pattern of the clinical isolates collected from patients at intensive care unit of a private hospital in Dhaka
di: Chakraborty, Prapti
Pubblicazione: (2018)

Doctors' service orientation in public, private, and foreign hospitals
di: Andaleeb, Syed Saad, et al.
Pubblicazione: (2016)

Factors effecting customer experience towards E-VALY Bangladesh
di: Suchona, Nafiza Ahmed
Pubblicazione: (2024)

Perceptions of appropriate treatment among the informal allopathic providers: Insights from a qualitative study in two peri-urban areas in Bangladesh
di: Sizear, M. Monaemul Islam, et al.
Pubblicazione: (2022)

Utilization of a local government health center: community and provider perceptions from a Bangladeshi village
di: Zahan, Sharmin Akhter, et al.
Pubblicazione: (2016)

Exploring the context in which different close-to-community sexual and reproductive health service providers operate in Bangladesh: a qualitative study
di: Mahmud, Ilias, et al.
Pubblicazione: (2016)

Employee satisfaction of Universal Medical College & Hospital Pvt. Ltd.
di: Chakraborty, Partha
Pubblicazione: (2018)

How consumers view hospital advertising
di: Andaleeb, Syed Saad
Pubblicazione: (2016)

Catch Bangladesh
di: Hasan, Muzahid
Pubblicazione: (2023)

Customer satisfaction of Dr. Azmal Hospital Limited
di: Yousuf, M. Ashrafuzzaman
Pubblicazione: (2021)

Customer experience of Berger Paints Bangladesh Limited
di: Sarkar, Mousumi
Pubblicazione: (2023)

Methicillin-Resistant Staphylococcus aureus (MRSA) prevalence in clinical and hospital environmental samples: a review
di: Tamanna, Sadia, et al.
Pubblicazione: (2024)

Our hospitality industry neglects service quality at its peril
di: Islam, Dr Mohammad Shahidul, et al.
Pubblicazione: (2023)

Private tuition in English in Bangladeshi secondary education: reasons, necessities and outcomes
di: Mohona, Maisha Tasnim
Pubblicazione: (2021)

Introduction to Hospitality
di: Walker, John R.

Job satisfaction of employees at Sodesh Hospital (Pvt) Ltd.
di: Riad, Mukammel Hoque
Pubblicazione: (2018)

Qualitative factors that influencing employees of Incepta Pharmaceuticals Ltd
di: Mizan, Marwa
Pubblicazione: (2019)

Public services through private enterprise : micro-privatisation for improved delivery \
di: Harper, Malcolm
Pubblicazione: (2000)

Introduction to Hospitality Management
di: Walker, John R.

Marketing for Hospitality & Tourism
di: Kotler, Philip; Bowen, John T.; Makens, James C.

Factors influencing employee retention at Aarong
di: Razit, Timuzin Islam
Pubblicazione: (2024)

Research reveals 4 essential factors affecting Bangladeshi students’ selection of private universities
di: Dhaka Tribune
Pubblicazione: (2016)

Antibiotic use for pneumonia among children under-five at a pediatric hospital in Dhaka city, Bangladesh
di: Rashid, Md Mahbubur, et al.
Pubblicazione: (2018)

Factors influencing audit quality in Bangladesh
di: Hasan, Mohammad Rakibul
Pubblicazione: (2018)

Organizational Behavior for the Hospitality Industry
di: Florence Berger, Judi Brownell

Online hospital management system
di: Ripan, Md. Golam Kibria
Pubblicazione: (2018)

Integration of digital loyalty program for hospitality industry
di: Sakib, Nazmus
Pubblicazione: (2024)

Patient satisfaction with health services in Bangladesh
di: Andaleeb, Syed Saad, et al.
Pubblicazione: (2016)

Islamic Mission Hospital, Golmunda, Jaldhaka, Nilphamari
di: Dhrubaa, Oeshmita
Pubblicazione: (2023)

Consumer’s brand switching tendency inside telecommunication industry
di: Adila, Fariha Noor
Pubblicazione: (2024)

Factors influencing the performance of a public private partnership in the digital services sector
di: Abdallah, Wahid, et al.
Pubblicazione: (2022)

Challenges faced by HR service provider company during Covid-19
di: Hossain, Md. Sakhawat
Pubblicazione: (2023)

Islamic mission hospital : Lslampur, Jamalpur
di: Masum, Mahmud
Pubblicazione: (2024)

Women’s preferences for maternal healthcare services in Bangladesh: Evidence from a discrete choice experiment.
di: Mahumud, Rashidul Alam, et al.
Pubblicazione: (2022)