Keeping score : using the right metrics to drive world-class performance /
| Главный автор: | |
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| Формат: | |
| Язык: | English |
| Опубликовано: |
New York :
Quality Resources : Distributed by AMACOM Books
c1996.
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| Предметы: | |
| Classic Catalogue: | View this record in Classic Catalogue |
| Объем: | ix, 198 p. : ill. ; 23 cm. |
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| Библиография: | Includes bibliographical references (p. 193-194) and index. |
| ISBN: | 0527763128 (Quality Resources) 0814403271 (AMACOM) |