It's all about service : how to lead your people to care for your customers /

समान संसाधन

• The power of empowerment : release the hidden talents of your employees /
  द्वारा: Clutterbuck, David
  प्रकाशित: (1999)
• Teams at the top : unleashing the potential of both teams and individual leaders /
  द्वारा: Katzenbach, Jon R., 1932-
  प्रकाशित: (1998)
• Straight talk for Monday morning : creating values, vision, and vitality at work /
  द्वारा: Cox, Allan, 1937-
  प्रकाशित: (1990)
• Positive leadership : how to build a winning team /
  द्वारा: Pegg, Mike, 1944-
  प्रकाशित: (1995)
• Team traps : survival stories and lessons from team disasters, near-misses, mishaps, and other near-death experiences /
  द्वारा: Rayner, Steven R.
  प्रकाशित: (1996)