Service operations management : improving service delivery /

Service operations management : improving service delivery /

Detaylı Bibliyografya
Yazar:	Johnston, Robert, 1953-
Diğer Yazarlar:	Clark, Graham, 1949-, Shulver, Michael
Materyal Türü:	Kitap
Dil:	English
Baskı/Yayın Bilgisi:	Harlow, Essex, England ; New York : Pearson, c2012.
Edisyon:	Fourth edition.
Konular:	Service industries > Management. Business & finance.
Classic Catalogue:	View this record in Classic Catalogue

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