Complete and Balanced Service Scorecard, A : Creating Value Through Sustained Performance Improvement

Gelijkaardige items

• The balanced scorecard : translating strategy into action /
  door: Kaplan, Robert S.
  Gepubliceerd in: (1996)
• The balanced scorecard : translating strategy into action /
  door: Kaplan, Robert S.
  Gepubliceerd in: (1996)
• Creating value through service excellence of Eastern Bank Ltd
  door: Chowdhury, Gazala Mahpara
  Gepubliceerd in: (2014)
• Balanced scorecard step-by-step for government and nonprofit agencies /
  door: Niven, Paul R.
  Gepubliceerd in: (2008)
• The HR scorecard : linking people, strategy, and performance /
  door: Becker, Brian E.
  Gepubliceerd in: (2001)