Bank of America & First Direct Case Studies: Improving Customer Service Through Financial Innovations

Bank of America & First Direct Case Studies: Improving Customer Service Through Financial Innovations

Bibliografische gegevens
Formaat:	Elektronisch Tijdschrift
Taal:	English
Gepubliceerd in:	MarketLine, a Progressive Digital Media business
Online toegang:	Full text available on EBSCOhost[Nov 2005-Nov 2005 Off-campus access

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Co-operative Bank, First Direct & ING Direct Case Studies: Best Practice in Financial Customer Services

Customer service marketing through general banking
door: Waheed, Sazzad
Gepubliceerd in: (2015)

LADWP Case Study: Investing in Call Monitoring Technology to Improve Customer Service

Bank of Ireland Case Study: Improving Surveying Methods for Measuring Customer Satisfaction

Yorkshire Water Case Study: Improving Customer Service Provision within the Utilities Industry

General banking & customer service of first security Islami Bank Limited
door: Mahi, Tasnim Kabir
Gepubliceerd in: (2024)

Customer acceptance of internet banking services in Bangladesh: the case study of Bank Asia Limited
door: Muid, Noor-E-Alam Md
Gepubliceerd in: (2018)

Prime Bank Ltd: Evaluation of customer service quality and ways of improvement
door: Hasan, Md.Anamul
Gepubliceerd in: (2010)

Citigroup Private Bank Case Study: Effective Customer Servicing in Wealth Management

Customer satisfaction on customer services of UCB Bank
door: Afroz, Ridita
Gepubliceerd in: (2023)

Improving customer service and satisfaction of National Bank Limited (NBL): a study on Mirpur branch
door: Sadia, Safa
Gepubliceerd in: (2018)

British Gas Case Study: Innovation in Customer Relationship Management

Assessment of customer service of the City Bank Ltd: a study on retail banking customer service department
door: Naher, Jamilatun
Gepubliceerd in: (2014)

How to improve customer service efficiency and their customer satisfaction of Rupali Bank LTD. Gabtoli Hat Branch
door: Fariha, Rishad
Gepubliceerd in: (2020)

British Gas Case Study: Generating Custom Through Online Advertising

HSBC & Newcastle Building Society Case Studies: Improving Customer Relationship Management

General banking and digitalization through the lenses of customer
door: Tasnuva, Rudainah
Gepubliceerd in: (2024)

Customer service & customer’s satisfaction of Trust Bank Limited
door: Fardous, Farhin
Gepubliceerd in: (2021)

Customer satisfaction on customer service of IFIC Bank limited
door: Mondal, Tanushree
Gepubliceerd in: (2021)

Credit Suisse Case Study: Improving Efficiencies in Wealth Management Through IT Investment

Customer service at Prime bank limited
door: Sultana, Fouzia
Gepubliceerd in: (2012)

Customer service and satisfaction of Janata Bank
door: Nayeem, Jannatul
Gepubliceerd in: (2019)

Customer service at branch of BRAC Bank
door: Hasan, Md. Kayser
Gepubliceerd in: (2012)

Customer satisfaction of Direct Fresh Ltd.
door: Shahiduzzaman, Mohammad
Gepubliceerd in: (2017)

Evaluation of customer service quality: a study on Jamuna Bank
door: Saha, Abanti
Gepubliceerd in: (2014)

A study on service quality and customer satisfaction of summit communications’s services through GAP analysis
door: Sarkar, Partha Pratim
Gepubliceerd in: (2018)

Level of customer satisfaction at Premier Bank Ltd & way to improve it
door: Fatema-Tuz-Zohara
Gepubliceerd in: (2013)

Easyjet Case Study: A Low Cost Approach to Customer Service

Understanding brand reputation and customer loyalty through online customer service VS offline customer service in X Solutions Limited
door: Kader, Syed Mashriqul
Gepubliceerd in: (2020)

General banking & customer service of Agrani Bank Limited
door: Jahan, Mohammad Anowar
Gepubliceerd in: (2014)

Bendigo Bank Case Study: Growth Through Community Involvement

America First

America First

The impact of financial literacy workshops on customer understanding of banking products and services
door: Tamang, Pramita
Gepubliceerd in: (2024)

First Direct SWOT Analysis

Product and customer development (general banking & mobile financial services-UCash): a study on United Commercial Bank
door: Babai, Md. Preyanker Syed
Gepubliceerd in: (2018)

How to deliver effective customer service through social media
door: Hossain, Ifran
Gepubliceerd in: (2017)

Customer satisfaction on services of Sonali bank Limited
door: Akib, Ahanak
Gepubliceerd in: (2022)

Customer service and satisfaction of Prime Bank Limited
door: Saba, Husnus
Gepubliceerd in: (2018)

Customer service and satisfaction of Standard Bank Limited
door: Mandal, Anik
Gepubliceerd in: (2016)