Marketing management /

Marketing management / Philip Kotler...[et. al] - 14th [ed.] a south asian perspective - Upper Saddle River, N.J. ; New Delhi. : Prentice Hall; Pearson, c2013. - xxiv, 596, [127] p. : col. ill. ; 29 cm.

Includes bibliographical references and index.

Understanding marketing management -- Defining marketing for the 21st century -- Developing marketing strategies and plans -- Capturing marketing insights -- Collecting information and forecasting demand -- Conducting marketing research -- Connecting with customers -- Creating long-term loyalty relationships -- Analyzing consumer markets.

9788131767160

2010046655

HF5415.13 / .K64 2012

658.8