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		Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz, Jayanta Chatterjee. by Lovelock, Christopher H Wirtz, Jochen Chatterjee, Jayanta Edition: 5th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, N.J. ; New Delhi : Pearson/Prentice Hall, c2004 Availability: Items available for loan: Ayesha Abed Library (1)Call number: 658.8 LOV. Place hold Add to cart (remove)
		Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner. by Zeithaml, Valarie A Bitner, Mary Jo Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston ; McGraw-Hill/Irwin, c2003 [Reprinted] Availability: Items available for loan: Ayesha Abed Library (1)Call number: 658.8 ZEI. Place hold Add to cart (remove)
		Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 6th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill Irwin, c2013 Availability: Items available for loan: Ayesha Abed Library (10)Call number: 658.8 ZEI, ... Savar Campus Library (10)Call number: 658.8 ZEI, ... Place hold Add to cart (remove)
		Services marketing : people, technology, strategy / Jochen Wirtz, Christopher Lovelock. by Lovelock, Christopher H [author.] Wirtz, Jochen [author.] Edition: Eighth edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: India : Pearson India Education Services, c2018 Online access: Full text available on Pearson Online Availability: Items available for loan: Ayesha Abed Library (1)Call number: 658.8 LOV. Place hold Add to cart (remove)